Privacy Policy


Effective Date: 07/12/2024



1. Introduction


Business Innovation Group LLC values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you purchase products from us through our website, mobile application, or other online services (collectively, the "Services").


By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.


2. Information We Collect


2.1 Personal Information

We may collect the following types of personal information when you use our Services:

- Contact Information: Name, email address, mailing address, and phone number.

- Payment Information: Credit/debit card details, billing address, and other payment-related information.

- Account Information: Username, password, and other credentials used to access our Services.

- Order Information: Details about products you purchase, including order history and preferences.


2.2 Non-Personal Information

We may collect non-personal information automatically as you interact with our Services:

- Device Information: IP address, browser type, operating system, and device identifiers.

- Usage Data: Information about how you use our Services, such as pages visited, time spent on the website, and clickstream data.

- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect non-personal information. You can control the use of cookies through your browser settings.


3. How We Use Your Information


We use your information for the following purposes:

- Order Processing: To process and fulfill your orders, including shipping and payment processing.

- Customer Service: To provide customer support, respond to inquiries, and manage your account.

- Communication: To send you updates, promotional materials, and other information related to your purchases or our Services.

- Personalization: To customize your experience on our website and recommend products that may interest you.

- Analytics: To analyze usage trends, monitor the effectiveness of our marketing efforts, and improve our Services.

- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.


4. How We Share Your Information


We do not sell your personal information to third parties. However, we may share your information with:

- Service Providers: Trusted third-party vendors who assist in providing our Services, such as payment processors, shipping companies, and marketing partners.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.

- Legal Requirements: We may disclose your information if required by law, court order, or government request, or if necessary to protect our rights or the rights of others.


5. Data Security


We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.


6. Your Rights and Choices


You have the following rights regarding your personal information:

- Access: You can request a copy of the personal information we hold about you.

- Correction: You can request that we correct any inaccurate or incomplete information.

- Deletion: You can request that we delete your personal information, subject to certain exceptions.

- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.


To exercise any of these rights, please contact us using the information provided above.


7. Children’s Privacy


Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.


8. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.


9. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


Business Innovation Group LLC.

Calle Las Brisas #4

Sabana Llana Industrial Park

San Juan 00670 00924-3834

United States

info@bigisbig.com

+1 (787) 783-2655